Cookie Policy

Cookies are small text files that are placed on your device when you visit our website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Our website uses the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as page navigation, booking forms, and access to secure areas of the site. The website cannot function properly without these cookies.

• Session cookies – keep you logged in during your visit
• Security cookies – protect against cross-site request forgery
• Booking system cookies – remember your repair booking progress

Analytics Cookies

We use Google Analytics (via Google Tag Manager) to understand how visitors use our website. This helps us improve our services. These cookies collect information anonymously, including:

• Which pages you visit and how long you spend on them
• How you arrived at our website (e.g. search engine, direct link)
• Your approximate location (country/city level only)
• The device and browser you are using

Google Analytics cookies include: _ga, _gid, _gat. You can opt out of Google Analytics at: tools.google.com/dlpage/gaoptout

Marketing & Social Cookies

If you visit our Facebook page or click our social media links, Facebook may set cookies on your device. We do not control these cookies – please refer to Facebook's own Cookie Policy at www.facebook.com/policies/cookies for details.

You can control and/or delete cookies at any time. You can delete all cookies already on your device and set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

To manage cookies in your browser:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

Our website may include content or links from third-party services including:

• Google Maps (Stores page) – Google may set cookies when you interact with the map
• Google Tag Manager – used to manage our analytics
• WhatsApp – the click-to-chat link may set cookies if you are logged into WhatsApp Web

We do not control third-party cookies. Please refer to each provider's own privacy and cookie policies for details.

When you first visit our website, you will be asked to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the site.

If you have any questions about our use of cookies, please contact us:

• Email: hello@instantmobilefix.co.uk
• Phone: +44 1494 444439
• Address: 150 Desborough Road, High Wycombe, HP11 2QA