Repair advice

Cracked back glass? The safe way to fix it

4 August 2026 · 4 min read
The rear of a silver iPhone with its back glass badly cracked

The front screen gets all the attention, but the glass on the back of your phone cracks just as easily, usually from a drop that lands face-up. It looks bad, it can catch your fingers, and on some phones it sits right over the cameras and wireless charging coil. The good news is it is very fixable, and there is a right way and a risky way to do it.

Why back glass is tricky to replace

On most modern phones the rear glass is bonded to the frame with strong adhesive, and often the wireless charging coil, camera surround and other parts sit on top of it. To swap the glass, that old panel has to come off cleanly without disturbing everything around it. Get it wrong and you can damage the very parts you were trying to protect.

The problem with the heat-gun method

The quick, cheap way many shops use is to heat the whole back of the phone with a heat gun to soften the adhesive, then scrape and pick the glass out shard by shard. The trouble is that all that heat travels straight through to the battery, the cameras and the delicate ribbon cables inside. Too much heat is one of the worst things for a phone, it can swell a battery, cloud a camera or weaken components, and the scraping risks scratches and cuts to nearby parts.

Heat is the enemy of the electronics inside your phone. Any repair that avoids blasting the whole device with heat is safer for the parts you cannot see.

Our heat-free laser method

We remove cracked back glass with a laser instead of a heat gun. The laser precisely breaks down the adhesive holding the glass in place, so the old panel lifts away cleanly with no scraping and, crucially, no heat damage to the battery, cameras or internals. It is faster, far tidier, and much kinder to the rest of your phone. Once the old glass is off, we fit a fresh panel so your phone looks and feels like new again.

What it costs

Back glass replacement starts from £49.99, including parts and labour. The exact price depends on your model. As with any repair, we give you a free diagnostic and confirm the price before we start, so there are no surprises.

One honest note: because the back glass is a cosmetic and structural panel rather than a working screen, it is not covered by our lifetime screen warranty. We will always tell you clearly what is and is not covered before you commit.

Should you get it fixed?

If the crack is catching your fingers, spreading, or sitting over the cameras or charging area, it is worth fixing sooner rather than later before it gets worse or lets in dust and moisture. If it is a small chip in the corner and not bothering you, there is no rush. Either way, we will give you an honest view. You can book a back glass repair here, and bring it to our High Wycombe shop or have a technician come to you.

Need it fixed for real?

Instant Mobile Fix repairs phones, tablets, laptops and consoles in High Wycombe. Free diagnostic, upfront quote, no fix no fee.

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